Last Resort: shipping Information & privacy policy
Mailorder Shipping & Returns
FREE SHIPPING!!!
As of 3/16/2002
! All shipping charges relating to returns or exchanges will be paid for by the
customer.CLIENT PAYS ALL SHIPPING ON SALE MERCHANDISE
**SHIPPING**PRICES SUBJECT TO CHANGE AFTER JANUARY 4th*****
** If you desire a faster method of shipping you will pay the shipping and you
must specify shipping preferance
UPS charges $10.00 for address changes,or incomplete addresses(apt#,floor# name of business etc.)if you incur this charge we will bill your card.
NOTE TO INTERNATIONAL
CUSTOMERS We accept well concealed US cash or International money order in US funds via
registered mail.
We can only accept credit cards with verifiable addresses.If the card issuing bank is not
willing to verify your address we can not accept your card
ALL SHIPPING RATES APPLY TO CONTINENTAL UNITED STATES. CHARGES MAY VARY TO CANADA AND THE
REST OF THE WORLD.
We use the U.S. Postal service/Global Express for
foreign shipments, UNLESS YOU REQUEST ANOTHER CARRIER.They generally take 3-4 days to arrive & various lengths of time to
clear customs.You are responsible for any customs duties or taxes imposed by your country.
PLEASE NOTE; CANADA MAY CHARGE EXCESSIVE DUTY ON DR MARTENS SINCE THEY ARE NOW PRODUCED IN CHINA.THIS APPLIES TO GRINDERS AS WELL AS SOME GRIPFAST(TUK)
WE STILL HAVE SOME STOCK FROM ENGLAND & WILL IDENTIFY IT IF REQUESTED
If you go to the US Postal Service web site: you can calculate shipping costs yourself http://ircalc.usps.gov/weight.asp?Contents=1
Adult Shoes We do not
authorize pkgs. being left without a signature. If you prefer 3 day shipping
cost is approximately $15.00-$25.00 ; per pair for SHOES; BOOTS THAT ARE TALL CAN BE MORE, you must specify 3 day. If you desire
a faster method we will be happy to price it for you. Call us if you would like to confirm we can look up by your zip code.
UNLESS INSTRUCTED OTHERWISE. Less than $100.00 will be RPS OR UPS Ground. The cost is
approximately $12.00- $15 Shipping and handling. If you desire a faster method we will be happy
to price it for you. Special orders are the same as the adult rate.
Special orders:
*MOST OF OUR FOOTWEAR IS SHIPPED FROM THE WEST COAST OF THE UNITED STATES. Call for price quotes if order is over $100 and you want it faster then ground,Or if under $100 so you know what to expect.
*Grinders are shipped to us(Florida) first then to you.THEY TEND TO TAKE LONGER FOR DELIVERY.
*Shipments can take from 5 to 10 business days for standard ground shipping.
HOLIDAY NOTICE:WE ARE NOT RESPONSIBLE FOR DELIVERY FAILURES BY POST OFFICE/UPS/FEDEX THESE ARE OUT OF OUR CONTROL.ORDER EARLY & SAVE EXCESSIVE SHIPPING CHARGES.
*After December 16th you may want to use 2-day air shipping to ensure your order will arrive before Christmas.
*Next day shipping is also available.
*Expedited orders shipping to Alaska and Hawaii may require an additional business day to arrive.
*It takes 2 business days for orders to leave the warehouse(Mon-Fri)
*Standard Ground delivery, 2nd Day delivery, and Next Day delivery are all available.
*The shipments that go via Postal service/have to be shipped to us from the warehouse first..then we can send them out.So if you need Dr MARTENS fast $25 for a three day ship to us then $18.00-25.00 for a 3 day ship to you.There are faster options available..2nd day averages $35.00, call for overnight costs(RUN ABOUT $50). CHARGES VARY ON SHIPPING
CALL FOR QUOTES.
*We ship to Puerto Rico & Alaska & HAWAII (via USPS)
*We ship to military addresses & APO & FPO Boxes (via USPS)
*The total at the bottom of the Yahoo order will not show the shipping charges....too many variables....if you need price call.
*We e-mail you invoice with total when we place the order.
If order a pair of boots higher then 10 eye the cost is higher(bigger box)
ALL SHIRTS WILL BE SHIPPED USPS GROUND
UNLESS INSTRUCTED OTHERWISE.
Shirts:
Fedex GROUND OR FIRST CLASS MAIL - 1 SHIRT $6.95
USPS 3 DAY - 1 SHIRT $8.95
$2.00 EACH ADDITIONAL SHIRT
Braces & Laces: 1-2 pair $2.75 regular mail
3 or more $5.25 priority insured
Belts, journals, and misc items shipped UPS will be $6.95 for Ground and $8.95 for 3 day.
offers :Global Express Mail service which takes 3 to 4 t
countries.may take more time Ss at its destinaton. Shipping a pace with a few shirts and a
pair of shoes at approximate weight of 5 pounds to Canada(for
example) via insured GlUS $21.50. Rates to other parts of the world varo t
RETURN POLICY
We have strict set procedure for returning
goods.
If you do not follow our guidelines as laid out below step by step you will not receive
credit for your returned merchandise. Please read and understand all of these steps before
returning merchandise.SALE ITEMS ARE NOT ACCEPTED FOR RETURN OR EXCHANGE. We want you to be pleased with your purchase and will be happy
to work with you on returns.
Step 1: Call us at 561-584-8432 or e-mail shopperfriend12@aol.com
Step 2: Receive a RA# from customer representative. Be sure to include this # on the
outside of your return package.
Step 3: Get correct return address. (As we deal with many vendors this address varies.)
Step 4: Be sure to get insurance on the return package.(If package is lost and you fail to
insure it you will not receive credit.)
Item must be in new, unworn condition, in original pkg. in perfect condition.If shoe box is unusable will not credit and will return to customer at their expense. Must be returned before 15 DAYS. You will be
credited for your purchase minus the shipping and the 20% re-stock fee. THE RESTOCK FEE IS WAIVED IF ANOTHER ORDER
IS PLACED AT THAT TIME.
There is a 20% restock fee on all returns. There are no
refunds on shipping charges.If an order is processed, then canceled before shipping there is a 10% processing fee.
REGARDING FIT AND SIZES
We are not be responsible for knowing the size shoe you need. We are happy to discuss the
size with you and will do our best to put you into the right pair of shoes. PLEASE try on
a pair DM'S and verify your UK size if at all possible. We make every effort to give you
as much info on the clothing sizes as possible, however, we cannot guarantee fit on these
items. Our goal is to give our customers excellent service, and find that special
shoe, boot, sandal ,shirt or jkt. you were not able to find in your immediate area.
PRIVACY POLICY
THE LAST RESORT INC IS THE ORGANIZATION COLLECTING INFORMATION FROM THE CUSTOMER. THIS
WILL BE USED INTERNALLY TO PROCESS YOUR ORDER. THE LAST RESORT INC ALSO DISTRIBUTES A
MONTHLY DISCOUNT MAILER THAT ONLY UTILIZES OUR PAST CUSTOMERS AS A DATABASE. NONE OF THE
INFORMATION COLLECTED FROM OUR CUSTOMERS WILL BE SOLD OR DISSEMINATED IN ANY WAY TO
OUTSIDE PARTIES PUBLIC OR PRIVATE.